Highland does not authorize any person to create any other obligation or liability for it regarding this RV, and Highland is not responsible for any representation, promise or warranty made by any dealer or other person beyond what is expressly stated in this limited warranty, and no one has the authority to enlarge, amend or modify this limited warranty. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by another entity, including, by way of example, handling, braking, wheel balance, muffler, tires, tubes, batteries, gauges, generator, hydraulic jacks, inverter, converter, microwave, television, DVD/CD player, radio, speakers, television, refrigerator, range, water heater, water pump, stove, carbon monoxide detector, smoke detector, propane detector, furnace or any air conditioner. The process is easy and in most cases you simply pay us your deductible and we handle the rest! You may encounter some delay in scheduling or completion of work. All rights and limitations within this warranty are applicable to the original owner and the subsequent owner of the RV. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. I used to travel long distances and wait hours upon hours for service. This website is a service provided by Netsource Media, the creators of RVUSA.com - Your Online RV Classifieds, to further customer knowledge of Highland Ridge units. We highly recommend RVForce. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Territories and Canada, only. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. In addition, the RV owner’s obligation to notify Highland, or an independent, authorized dealer, of a claimed defect does not modify any obligation placed on the RV owner to contact Highland directly when attempting to pursue remedies under state or federal law. Brown's RV is not responsible for any misprints, typos, or errors found in our website pages. The selling dealership will assist you in completing and filling out the Highland product warranty registration form. No one in West Michigan will honor the Highland Ridge warranty unless we purchased the vehicle from them. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. We offer Full-Service On-Site Repairs, Maintenance, Renovation, and 24/7 Emergency Service. Highland reserves the right to make changes in the design or material of its products without incurring any obligation to incorporate such changes in any product previously manufactured. Get more room, less weight and smooth towing with a fifth wheel. I would not recommend buying a Highland Ridge. That expense would be your responsibility. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. 2019 Highland Ridge Open Range 384RLS; 2 A/Cs - $55,995 We are authorized warranty service and repair providers for all brands of Forest River, Jayco, Highland Ridge, Starcraft, Alliance RV, and Entegra, and also work with most manufacturers' warranties, insurance, and after-market warranty companies! As an independent subsidiary, Highland Ridge RV has the unique ability to create their own RVs and they have a total of six brands with nearly 70 floor plans in total. These items are usually detected and corrected at the factory or by the selling dealer prior to delivery to the retail customer. Stretching out to 432 feet, its equipped with a Highland Ridge engine. Check out the. That's why we're proud to back our products with a 3-Year Limited Structural Warranty, plus a 1-Year Limited Manufacturer's Warranty. the limited structural warranty covers your rv for a period of three (3) years from the date of purchase by the original owner. ; damage resulting from tire wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused by off road use, overloading the RV or alteration of the RV, or any of its components or parts; wheel alignment or adjustments to axles when caused by improper maintenance, loading or damage from road hazards, including off road travel, wheel damage or balancing or damage from tire failures. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Now the service comes to me! You can own it today for 48995 dollars. Our friends told us about RVForce. Does anyone else have this problem. This is also true of mobile technicians. Highland makes no warranty of any nature beyond that contained in this limited warranty. In the Winter Haven, Florida area? Stop by our shop at 4950 Dundee Road for an estimate. Highland’s obligation to repair or replace defective materials or workmanship is the sole obligation of Highland under this limited warranty. Some states do not allow a reduction in the statute of limitations, so this reduction may not apply to you. This site is not owned, maintained, or endorsed by Highland Ridge, Inc. NOTE: Highland does not control the scheduling of service work at the independent, authorized dealerships. Enjoy the journey! Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. *Due to continual research and advances, manufacturer reserves the right to change specifications, design, price, and equipment without notice, and assumes no responsibility for any error in the literature. I now have RVForce on speed dial. Some items shown are not included as standard or optional equipment. Thank you guys for the quick repair! These outline various care and maintenance that is required to maintain your RV. If you need assistance you may contact Highland Ridge RV, at 3195 N. S.R. This site is not owned, maintained, or endorsed by Highland Ridge, Inc. RV problems and can't get to the dealer? The issues were minor (stabilizer jack, tongue jack, and radio-dvd). The slide floor has separated in my 3 year old unit and they refuse to even help with costs of repair. RVForce came the next day. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Called RVForce for the first time. For details regarding this, please see your Highland owner’s manual and the owner’s manuals of other component part manufacturers. I am unable to move my slide in due to the issue. Worse yet was the absolute arrogance of the Service Department at All Seasons RV in Streetsboro, Ohio. Highland makes no warranty as to the future performance of this RV, and this limited warranty is not intended to extend to the future performance of this RV, or any of its materials, components or parts. The warranty periods begin on the date that the RV is delivered to the first retail purchaser by an independent, authorized dealer of Highland, or, if the dealer places the vehicle in service prior to retail sale, on the date the RV is first placed in such service. Highland Ridge RV, Inc. manufacturers travel trailers and fifth wheels. It covers RV’s sold in, and remain in, the United States, U.S. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Excellent and prompt service every time! Your Highland warranty will not be registered unless this warranty registration is completed and received by Highland. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. We will pay for parts and labor approved under our warranty policy. (Note:  The written warranty provided by the manufacturer of the component part is the direct responsibility of that manufacturer). By way of example only, this limited warranty does not cover any of the following: defects in materials, components or parts of the RV not attributable to Highland; items that are added or changed after the RV leaves the possession of Highland; additional equipment or accessories installed at any dealership, or other place of business, or by any other party, other than Highland; any RV used for rental or other commercial purposes (Note: It shall be concluded that the RV has been used for commercial and/or business purposes if the RV owner or user files a tax form claiming any business or commercial tax benefit related to the RV, or if the RV is purchased, registered or titled in a business name); any RV sold or used outside of the United States, U.S. 30 Highland Ridge Rv Reviews and Complaints @ Pissed Consumer ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED IN DURATION TO THE DURATIONS SET FORTH IN THIS LIMITED WARRANTY AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE OF THIS LIMITED WARRANTY. This RV has 2 air conditioning units, 3 slide outs and Leveling jacks. They always go above and beyond when it comes to service and quality. Very professional service. THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS ESSENTIAL PURPOSE. Any price listed excludes sales tax, registration tags, and delivery fees. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. In addition, this warranty is not intended to extend to future performance, and nothing in this warranty, or any action of Highland, or any agent of Highland, shall be interpreted as an extension of the warranty or this limitation period. Highland Ridge RVs Highland Ridge RV began in 2004 and is a subsidiary of Jayco. You may contact an independent, authorized dealer for details. Warranty Forever! 5, Shipshewana, Indiana 46565, Attn: Customer Service, (260) 768-7771 or www.Highlandridgerv.com. Certain things completely discharge Highland from any obligation under this warranty and void it. Failure to file this warranty registration with Highland will not affect your rights under this limited warranty as long as you can present proof of purchase, but it can cause delays in obtaining the benefits of this limited warranty, and it may inhibit any servicing facility’s ability to provide proper repairs and/or part replacement. 5, Shipshewana, Indiana 46565, Attn: Customer Service, (260) 768-7771 or www.Highlandridgerv.com. A Service of RVUSA.com - Online RV Classifieds. Pays any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining warranty service. to travel to your coach, Highland Ridge RV warranty does not pay that expense. What good is a warranty if it's not honored by dealers. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Had problems at the campground. A Service of RVUSA.com - Online RV Classifieds. The Highland Ridge RV (“Highland”) warranty covers this recreational vehicle (“RV”), when used only for its intended purpose of recreational travel and camping, for two (2) years of use, whichever occurs first. That form must be returned to Highland within ten (10) days of your taking delivery of the RV. If you need assistance you may contact Highland Ridge RV, at 3195 N. S.R. Your warranty registration records should be completed and delivered to the manufacturers of component parts. This Highland Ridge Open Range OF313RKS may not be available for long. Highland Ridge RV, Inc., Shipshewana, IN. Service was great! This limited warranty may be transferred once during the two (2) year warranty period. At Highland Ridge RV, we want you to spend less time worrying and more time owning the outdoors. However, the subsequent owner must submit a warranty transfer form to Highland along with the applicable processing fee to make the warranty transfer effective. Any action to enforce any portion of this limited warranty, or any implied warranty, shall be commenced within six (6) months after expiration of the warranty coverage period designated above that you are trying to enforce. It is the Owner’s responsibility to perform proper care and maintenance of the RV, and to assure correct load distribution. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Thank you for selecting a Highland Ridge RV. 3 year limited structural warranty. Prior to that acquisition, Jayco was a multi-billion-dollar company and has certainly contributed to the financial success of Thor Industries. By way of example, the following shall discharge Highland from any express or implied warranty obligation to repair or replace any defect that results from: any rental or other commercial use or purchase of the RV (as defined in this warranty), any RV sold outside of, or used outside of, the United States, U.S. Many lightweight towable models available to fit your lifestyle. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. RVForce will come to your location in Florida! The subsequent owner’s warranty coverage period is the remaining balance of the warranty coverage period that prior owner was entitled to under this limited warranty. For warranty service, simply contact one of Highland’s independent, authorized service centers for an appointment and then deliver your RV to the service center on the specified appointment date. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This website is a service provided by Netsource Media, the creators of RVUSA.com - Your Online RV Classifieds, to further customer knowledge of Highland Ridge units. 10K likes. It sleeps up to 2 people. Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the factory. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Thank you! Notify an independent, authorized dealer of Highland, or Highland, of the substantial defect in material or workmanship attributable to Highland, within the applicable warranty coverage period designated above that you are making a warranty claim under; Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have discovered, the substantial defect in material or workmanship attributable to Highland; and, Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Highland, or Highland, for repairs; and. We are excited to welcome you to our growing RV family. If you find any such defect or damage you must notify the selling dealer at time of delivery to have these items covered by this limited warranty and to have work performed on the items at no cost to you as provided by this limited warranty. Frowns and grumbles. https://highland-ridge-rv.pissedconsumer.com/complaints/RT-P.html Highland Ridge RV is proud to be associated with a company that shares our same commitment to … On the road and need service? Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must, to the extent permitted by law, notify Highland directly, in writing, at the above address, of the unsuccessful repair(s) of the alleged defect(s) so that Highland can become directly involved in making sure that you are provided service pursuant to the terms of this limited warranty. Highland reserves the right to use new or remanufactured parts of similar quality to complete any work, and to make parts and design changes from time to time without notice to anyone. All Highland Ridge … Visit Dunlap Family RV at 1010 Safari Camp Rd, Lebanon, TN, USA, 37090-1022 to see the Highland Ridge Open Range OF284RLS or give us a call today at (615) 610-0618 to schedule a showing. (See below under WHAT IS NOT COVERED). Learn More. Highland Ridge does not stand by the product it manufactures. Also, you must notify the selling dealer at time of delivery to have work performed on any defect that occurred at the factory during manufacture at no cost to you as provided by this limited warranty. Any selling or servicing dealer is not Highland’s agent, but an independent entity. Territories or Canada, through an auction or wholesale or by a non-authorized dealer, any defect in a separately manufactured component part, owner neglect or failure to provide routine maintenance (See owner’s manual), unauthorized alteration, off road use, collision or accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, explosions, overloading in excess of weight ratings, and tampering with any portion of the RV. I couldn't do without them. Their services save us time and money and a lot of headaches. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. structural coverage includes: You must inspect your RV for this type of damage when you take delivery. Website Design and Development by Ervin Design. Any performance of repairs after the warranty coverage periods have expired, or performance of repairs regarding anything excluded from coverage under this limited warranty shall be considered “good will” repairs, and they will not alter the express terms of this limited warranty, or extend the warranty coverage periods or this limitation period in this paragraph. You made everything hassle-free. We highly recommend! Highland Ridge RVs. Great job! Additionally, if the mobile technician charges you a service fee (gas money, travel time, trip charge, mileage fee, etc.) Download 2nd Owner Warranty Registration Form Form. To obtain warranty service the owner must do all of the following: For warranty service, simply contact one of Highland’s independent, authorized service centers for an appointment and then deliver your RV to the service center on the specified appointment date. Camping World sells a majority of Highland Ridge RV recreational vehicles including the 2017 Highland Ridge Light and 2017 Highland Ridge … Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. this structural warranty covers the workmanship attributable to heartland’s manufacturing and assembly of the structural portions of your rv. This limited warranty applies to the first consumer purchaser, and the next subsequent owner, only. © 2021 Highland Ridge RV  |  Privacy Policy  |  Terms of Service  |  Dealer Portal  |  Dealer Marketing ResourceWebsite Design and Development by Ervin Design HIGHLAND RIDGE RV TOWABLE SECTION 1 – WARRANTY & SERVICE Congratulations! Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Note: Failure to maintain the RV as noted in those manuals voids this limited warranty, and any damage to the RV as a result of your failure to perform such care, is not covered by this limited warranty. A+ service. HIGHLAND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM BREACH OF THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY. Jayco also became a subsidiary of Thor Industries in 2016. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Territories or Canada; any RV not used solely for recreational travel and camping; any RV purchased through auction or wholesale; any RV purchased from a dealer that is not an authorized dealer of Highland; normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic or fiberglass, or soft goods, such as upholstery, drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of condensation or moisture from condensation inside the RV; mold or any damage caused by mold to the inside or outside of the RV; imperfections that do not affect the suitability of the RV for its intended purpose of recreational use or items that are working as designed but that you are unhappy with; problems, including water leaks, related to misuse, mishandling, neglect or abuse, including failure to maintain the RV in accordance with the owner’s manual, or other routine maintenance such as inspections, lubricating, adjustments, tightening of screws and fittings, tightening of lug nuts, sealing, rotating tires; loss or damage to the plumbing system caused by freezing; damage due to accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, or other intervening acts not attributable to Highland; claims for personal injuries of any type; service items such as lubricants, fluids, filters, etc. Update on Warranty repair. BOUT ANUAL This manual is a guide to the operation and maintenance of your RV. In the event that a substantial defect in material or workmanship, attributable to Highland, is found to exist during the warranty periods, it will be repaired or replaced, at Highland’s option, without charge to the RV owner, in accordance with the terms, conditions and limitations of this limited warranty. Any performance of repairs shall not suspend any limitation period from expiring. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Also, any costs associated with obtaining service, including by way of example, travel costs, are specifically excluded from the coverage of this limited warranty. Their customer service demonstrated total incompetence. I have called Highland Ridge for assistance three times. Customer service said no and wouldn't even talk with dealer about the issue. 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