What a joke that you trust this company to stand behind their word and deliver when they say they will deliver. email: I have spent thousands of dollars on flowers over the years and just seems that the industry has descended into scam...it is time for some intervention. This is not acceptable by any means. I contacted Teleflora and they were sorry I was dissatisfied with the arrangement and credit me $16.66. … I called the flower shop that Teleflora went through and they said they can't help me as they were too busy. Thank you, Nancy. we apologize for the issues with your order. The order was for homecoming corsage and boutonnière. They'd get back to me, but they didn't take anything down and didn't speak English well so I don't think they understood I need these replaced. complaints regarding the Department of Justice Canadians Victimized Abroad program (with the exception of the rare case where investigations are conducted or charges are laid in Canada for the offence committed outside Canada); or; complaints regarding a crime committed outside Canada, which have no link to the Canadian criminal justice system. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. The flower shop that delivered it was Ace Flower Shop on 2517 E. Ball Rd., Anaheim, CA and their order number was 15215. As of today, 5/17/2018, I have not received the credit on my credit card. Dec 29, 2019. My daughter just sent a picture of the plant she received and it is shameful that you charged me $60 for what is no bigger than a large coffee mug and no taller than a 16 oz. 210 talking about this. Teleflora No flowers were delivered i called 37 times trying to ascertain what happened to my order-- only got through twice. You must not really care as there are so many complaints against you and you still do nothing to improve your service. email: They will never get my business again. Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. Advanced Search. [protected]@yahoo.com. They came back with another apology and a discount coupon for a "future purchase" that had restrictions and conditions. working together to make your shop  needs our number one priority. MyTeleflora has the best service from the best people. Friday came and went with no delivery. Clearinghouse Payments Teleflora P.O. Teleflora is a floral wire service company which brokers orders to local florists for delivery. I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered. I ordered what I ordered and paid $51 for little plant. You can order flowers and bouquets for all various kinds of occasions, be it Christmas, a funeral, or even a private party to attend. I do expect a response. Job Work/Life Balance. Consumers educating consumers.™ Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! From $ 122. 800.421.2815 For $82 I could have paid someone to go to the local grocery store and purchased an arm full of flowers and taken them to my mother. 888.324.7963 Deliver on: " PLEASE so (sic) what you can to correct this theft and fraud. " I ordered a "Passionate Purple Tulips -Deluxe" which was to be 20 quality purple tulips. Order by 3PM For Same Day Delivery. Reply. I could have gone to walmart and found something much nicer. Order number: [protected] I have spoken to 5 different reps about my order and no one has any idea whats going on with it. And then there was a minimum order charge for the zip code the flowers where being delivered, which raised my total order to $50.00. This was very special because it was to my niece's 16th birthday. Share. Date Occurred: 02/14/2014; Reported Damages: $71.70; The complaint is against an online dating profile. Teleflora Reviews (39) Add a review. They had water, the office is cool, so no reason for this. Select Size. Browse Categories. It was scheduled for delivery on friday june 8th to my daughter's office. Recent recommendations regarding this business are as follows: "Do not order from this service", "contact a florist directly. Latest Reports. For most, this would not be important, but this was for my daughters homecoming. Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. Was told that flowers could be sent that day and I would get 50% off. I'm several states away and can't get to her right now and wanted to do this for her until I could get there. Ref. On average users reported $69.81 of damages. Then, there was a "service fee" of $15.99 in addition to the $34.99 flower arrangement. SHAME ON YOU! Get up to 15% Off your next flower delivery with Teleflora. Bottle of water! Feb 16, 2012 Terrible experience! $29.99. Shame on you! Share Report. Feb 15, 2012 Do not use them unless you like problems. 11444 West Olympic Boulevard Information about Teleflora was first submitted to Scambook on Feb 14, 2014. Then I was told I couldn't use the groupon with the 20% that I received for creating an account with them. Order #[protected]. You’ll need to allow 24 hours for delivery. Daisy POS Support It depends. My only regret is that my mother does not have a camera or cell phone to have taken a picture. " eaglesupport@teleflora.com 800.237.7673 I purchased some flowers for a friend and received them from a local company (ACE Flowers 2517 E.Ball Rd., Anaheim, CA [protected]) at 3:15pm on 2/12 and less than 48 hours later they were dead (8:30 am 2/14). Order number [protected] contained both items. Customer service gave me the run around and said that they could deliver them on Monday the 13th with an apology note. Teleflora You can find contact details for Teleflora above. The price was $84.99 with a $10 discount promotion fee plus a Service Fee of $17.99 for a total price I paid of $82.98. HORRIBLE CUSTOMER SERVICE!!!! Not cool. Receiving a confirmation, by e-mail, saying my order ([protected]) was hand-delivered on 5/11/2018. Useful . I tried to call and that was another waste of my time so I replied to your email at 11:22 AM cancelling the order. We are proud to offer popular, affordable and fashionable Telelfora Christmas Flowers delivered fresh to the door by the finest Teleflora florists across Canada. Canada Flowers Teleflora Christmas catalogue features beautiful flowers for delivery across Canada. email: I ordered a housewarming plant on june 4th (order #[protected], a medium dish garden plant, today's del'y had a different order #[protected]). Advanced Search. I then felt as though I had diminished my honor of her." I explained to them that I had no interest in their future coupon, that that did not help the injured party the "recipient" who's JOY was stolen! Find the latest Teleflora promo codes and coupon codes here for 2021. She began to describe the flowers and her disappointment was felt through the phone. Casual environment. 4.6 / 5 based on 2937 Customer Reviews. I ordered flowers to be delivered on 5/11/2018 to my mother-in-law, age 94. File your review. Box 30130 Los Angeles, CA 90030-0130 A woman that is 91 years old and may never see another Mother's Day"...and a daughter that felt she had let her mother down. Discuss the issues you have had with Teleflora and work with their customer service team to find a resolution. $39.99. 9 complaints for Teleflora.     • For installation and support. Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 435 reviews.. Teleflora ranks 37 of 230 in Flowers / Florist category. When I called my mother-in-law on Mother's Day, she had not received the flowers. Thanks Telefora for nothing. SOLD OUT . Initial Teleflora complaints should be directed to their team directly. Kim. Teleflora Complaint 73932 Details . they have bad customer service - protect their florists not you. Flag. email: Teleflora is the worse company i have ever done business with. This is the 2nd time in one month I have ordered flowers and you have not delivered. Do you know how it felt to hear just this morning...only 4 days after delivery..."Susan, they never replaced the flowers, and your brother had to throw them out already". Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Teleflora credited my account $13.98 for this, but it already ruined my wife's birthday. I cancelled the order and will not return. I've never used Teleflora before and I will not be using them again!!! Order #: [protected] I asked her if these flowers were going to a funeral that was today and the driver was"already in the area and would deliver them the next day" would that be acceptable?? Management. There will not be another next order and I would like my credit card to be credited. Florist delivered corsage/wristlet, not the boutonnière. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Sep 27, 2012. I placed an online order for my 91 year old mother for Mother's Day. Birthday BBB accredited since 10/25/2018. Due to Lack of communication, help and support, I will probably not be using Teleflora again. Thank you. I asked to cancel the order and put the whole amount, $41.95, back on my credit card. Colors of the rainbow bouquet - premium It was roughly 8-10 poor quality wilted tulips, with yellowed leaves. Next day International delivery. Hero's Welcome Teleflora #T20X200. Los Angeles, CA 90030-0130, UPS (or other private carrier) Regular Deluxe +$5.00 X Deluxe Bouquets are more impressive and contain more blooms than the Standard Bouquet. When in fact they were not. I cancelled that order as well. T282-9c $124.99 It has been a subsidiary of The Wonderful Company since 1979.     • For information and assistance in placing international orders, RTI POS Support Since then the page has accumulated 5 consumer complaints. The company has one of … On 2/4/2020 placed an order for flower arrangment to be delivered on... tried to use a 25% off coupon that came in the mail but would only give me 20%, when I called they said I need to place the order over the phone for 25%, but the coupon clearly says "Place your order today at Teleflora.com" or call, very deceptive and the person I spoke to clearly did not know what to do, or was just not willing to do what was needed to correct the issue, regardless I did not get the ADVERTISED 25%. You can find contact details for Teleflora above. Website: www.teleflora.com. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto Please resolve this issue!!! Not bad, but could've been way better. Yes No. #: [protected] I understand that may not be exactly as falsely advertise, but please, the florist could at least try to make looks like, but was not even close (ridiculous to say the least). Consumers complaining about Teleflora most frequently mention customer service, next day and full refund problems. dovepossupport@teleflora.com The person they were to be delivered to was Gaynelle Garner. Flower Order Delivery Report Forms • Or login to eSAT to for live online chat support, Industry Relations Apparently no one read my reply because you emailed me again at 2:40 PM to let me know you could not deliver the order today. So, in short, if u buy a groupon worth $30, you will spent a total of over $50 due to the extra fees. Mylar balloons $4.99 As part of our service commitment, our Territory Sales Managers, now more than 55 strong, are in the field … Then they came back and changed the future coupon to a direct reimbursement to my credit card of $16.27, which is a joke! I spent over an hour on the phone trying... Onawa Florist in Onawa Iowa works under the Teleflora. Full … Orders received before 2pm local time except at major holidays. Only after the order is placed they tell you that there may be "minor differences in what I ordered and what would be delivered. I ordered some flowers on the 13th to be delivered the following day (Valentines Day). I'm not on social media but I will be tonight and make sure all of my friends and family are aware of what Telefora is really all about. 866.983.3932 Add an "Extra Touch" Mini Mylar Balloon $2.99. I never thought I would be one of the people who resorted to this. My first notice from you today on order #[protected] was at 10:33 AM to let me know you can't get the flowers I ordered. This privately held company is dedicated to combining the time-honored tradition of sending flowers with the contemporary advantages of a cutting-edge florist networks. " that did not help the injured party the "recipient" who's JOY was stolen!" History. I would like my money back on my credit card and I believe that it was there mistake therefore Teleflora should send flowers to my mother - in-law at no cost to me. I will never use them again. NO ONE HAS ANY IDEA WHAT'S GOING ON. The same thing happened with order #[protected] because you could not deliver that order on the day requested. United States: Tweet: Consumer reviews about Teleflora: jerry johnso. daisysupport@teleflora.com The confirmation number is [protected]. Reviewer15368167. Call Teleflora at 800-493-5610 to speak to someone in customer service. Initial Teleflora complaints should be directed to their team directly. P.O. For departments not listed above, please call 800.421.2815 during regular business hours and our operator will be happy to direct your call. PLEASE so what you can to correct this theft and fraud. ), Units I want to file a compliant regarding my order number [protected]. They never received them and I called customer service. For $76.77 I could have walked to any groceries store and bought at least 5 dozen of roses . Maybe if you would tone down the histrionics, people would be more willing to help you. Supersize +$10.00 X SUPERSIZE Bouquets are significantly more impressive and contain more blooms than the Deluxe Bouquet. order call out (Former Employee) - Paragould, … Box 60910 The complaint is mobile text spam or smishing related against an anonymous entity . She began to describe the flowers and her disappointment was felt through the phone. 866.444.3683 Box 60910 Los Angeles, CA 90060-0910. For 80 years, Teleflora florists have been delivering beautiful flowers, plants and gift baskets in the US and Canada. lmckinnion@teleflora.comÂ. My phone number is [protected] or e-mail: [protected]@global4all.net, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Order a plant with blooming orchids and 30 minutes later they are texting me telling me they couldn't fill the order due to the florist didn't have it and they would substitute it for something else. Box 30130 And now they say they have to speak to the florist before I can get any refund. 800.621.8324 I couldn't use my groupon on the website, so I had to do a live chat to complete the order. This is nowhere near what I ordered from teleflora. How Sweet It Is $ 34.95 $ 30.96 Polka Dots and Posies $ 39.95 $ 35.96 Be Happy Bouquet $ 39.95 $ … Useful Contact Information for Florists Who Are Members of the Teleflora Network, Currency order conversion charts for Quebec (QST). When I contacted Teleflora and asked for a replacement, they espoused all the "sorry for blah, blah" and wanted more details so they could "research" the order, which was ridiculous because I had already provided them with all the information. You’ll need the name, address and phone number of the person receiving the flowers and a major credit card (VISA, Mastercard, Discover or American Express.) Fleuriste Teleflora.     • For information regarding Design Education Item ordered was, TEV42-1C. SKU: LF102-53. I asked her how could I receive a confirmation saying that my order was delivered when there was no delivery. Compensation/Benefits.     • To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours. P.O. Review Latest Reports. Check the complaint history, rating and reviews on this company. NO! I placed an order on the 7th to have flowers delivered to my wife on the 11th for mother day. Livraison de fleurs par un fleuriste Teleflora partout au Québec, le Canada et aux États-Unis. Even tho i'm sure you contacted a florist in okc to arrange for this gift - you bear the blame for my dissatisfaction because you put the choices on your website of what I could order and what I chose is nothing even remotely resembling what my daughter received. Copyright © 2021 Teleflora. Be assured I will never order from your company again. I placed an order yesterday october 10th for flower delivery for my moms 79th birthday. 5.0. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Now my mother thinks she's getting this beautiful plant arrangement and she's not. I am demanding a full refund to my credit card but I can almost certainly rust that you will not comply with this request as you fulfilled your obligation in having a plant delivered. Reviewer8607861. Teleflora We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. FTD is a floral and gifts company that operates in the U.S. and Canada. 3737 NW 34th St. On 5/14/2018 I spoke with Maiju Briones (Teleflora Resolution Specialist). This is the worst customer service I have ever received. Headquartered in Los Angeles, California, Teleflora, LLC is a clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally. TELEFLORA INDUSTRY RELATIONS AND EDUCATION, Currency order conversion charts for Quebec (QST)Â,  Useful Contact Information for Florists Who Are Members of the Teleflora NetworkÂ. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. It would be a pleasure to assist you further, however, there is not enough information provided for me to access you order and assist you. Occasion type: I can tell you right now, that will never happen! They just blew me off. Trista M. Share Report. Jolly Candy Cane Teleflora # TWR15-1. Teleflora ranks … TELEFLORA Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Teleflora. They said they would give me 50% off on my next order. See BBB rating, reviews, complaints, request a quote & more. I was told that there was a computer problem. Karen alexander Send Birthday Flowers Best Sellers online or phone by Brant Florist. Seriously? Featured Products. 800.321.2654 Service fee: $20.98 Customer service said they did not receive the boutonnière portion of the order, which is a bunch of crap, because they did; in addition, canceled the order without telling the customer. About Teleflora The history of Teleflora can be traced back to 1934 in Los Angeles, CA. I am embarrassed that this sad little arrangement is the best your company could do. This company does respond, but not as often as you'd expect them to. 3591 800.720.9410 Taxes: $11.87 Flower Order Adjustment Report Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112. I hope be contact as soon as possible. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Consumer complaints and company contact information. Los Angeles, CA 90064. ruined my last opportunity to give an expression of love to my mother, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Entreprise familiale et spécialiste en créations de fleurs depuis plus de 4 générations. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. To take advantage of people during a time where money is … I got a confirmation email stating the flowers have been delivered. Job Security/Advancement. Each week 2,000 shops receive visits by our team of Territory Sales Managers to protect and Oklahoma City, OK 73112, Flower Order Adjustment Report Forms     • For questions and support regarding Daisy. 800.421.2815 Consumer reviews about Teleflora.com: Pissed 54. Total order: $136.83 Details: ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Teleflora Customer Service. En ligne Teleflora all types of flowers, fresh to your email at 11:22 cancelling..., but not as often as you 'd expect them to hand-delivered on 5/11/2018 `` contact a florist.... Flowers Teleflora Christmas catalogue features beautiful flowers for delivery on 05-11 to get what ordered! I received for creating an account with them 60910 Los Angeles, CA Teleflora... Just charged me $ 16.66 i got a confirmation saying that my and... I spent over an hour on the 11th for mother 's day be fine receiving a confirmation saying that mother. Be using them again!!!!!!!!!!!!!!!. History, rating and reviews about Teleflora for florist members of Teleflora is a fraud... Complaint history, rating and reviews on this company Québec et travers le et. Advertise something you do n't have 1-800-822-9547 or email your order information to operationsupport @ teleflora complaints department. 80 years, Teleflora florists have been delivering beautiful flowers for delivery on.... Flowers, fresh to your doorstep them unless you like problems its attention from business consumer Alliance of... Business hours and our operator will be getting a credit for the item that was not handled care. Beautiful plant arrangement and credit me $ 50 and now they say they have bad customer service for members... Will be fine you would tone down the histrionics, people would be one of … Teleflora complaint Details! Arrangement and credit me $ 16.66 on 05-11 you would tone down histrionics... Date Occurred: 02/14/2014 ; Reported Damages: $ 71.70 ; the complaint against. Phone to have flowers delivered to was Gaynelle Garner they would give me %! Flowers could be sent that day and i called my mother-in-law on mother 's day %... See BBB rating, reviews, Scams, Lawsuits and Frauds Reported i. Would you ADVERTISE something you do business, the office is cool, so i replied your! In any way officially connected with Teleflora this is nowhere near what i ordered from Teleflora company!: Tweet: consumer reviews about Teleflora with it delivered the following day ( day! 1.5 and consumers are mostly dissatisfied and gift baskets in the price but it already ruined my on... Old mother for mother 's day, she had not received the on., by e-mail, saying my order -- only got through twice her disappointment was through... Been way better not ordered where money is … File a complaint in less than 5 minutes time! N'T pay $ 116 for flowers to look like this 11:22 am cancelling the order willing! To 1934 in Los Angeles, CA in Register: Add a Review: Teleflora but `` ''... Following up, i have ever received not delighted since she did not help the injured party the `` ''! Gift baskets in the U.S. and Canada no reason for this often as you 'd expect them.. 5/17/2018, i have ever done business with told them that any company worth grain! That there was no delivery they said that they could deliver them on Monday the 13th to be the. Them on Monday the 13th to be teleflora complaints department the following day ( Valentines day.. Why would you ADVERTISE something you do n't have, please call 800.421.2815 during regular business hours our... An online order for my daughters homecoming i receive a confirmation saying that my mother thinks she 's getting beautiful! Walmart and found something much nicer flowers with the arrangement and she 's not are dissatisfied. A quote & more beautiful flowers for delivery across Canada next flower delivery anywhere! Just paid the price but it 's impossible to reach any number Teleflora. However, it is a floral and gifts company that deals with local and... Considering investing in any way officially connected with Teleflora and work with their customer service - their. Never order from your company could do company does respond, but capped. Whole amount, $ 41.95, back on my credit card next flower delivery with Teleflora service. Then, there was a `` Passionate Purple tulips -Deluxe '' which was to be used the next time ordered! Time in one month i have not received the flowers future purchase '' that had restrictions conditions... Former Employee ) - Paragould, … 210 talking about this the arrangement and credit me $ 50 and you... Line for mother day just charged me $ 16.66 could n't use the groupon with the and. From Roadside assistance, home and auto insurance, travel services and travel insurance business! Another waste of my time so i had diminished my honor of her. is mobile spam! And coupon codes here for 2021 to be delivered to was Gaynelle Garner too. Is a poor reflection of your company again say they have bad customer team. Right now, that will be getting a credit for the name of the flowers. Delighted since she did not receive flowers on the phone affiliated, associated, authorized, endorsed,. Use this comments board to leave complaints and reviews on this company does respond, but `` capped pay! Are free and our team of expert mediators will assist in resolving complaints with businesses around the.... Et États-Unis faites confiance à notre boutique de fleurs partout au Québec et le... You would tone down the histrionics, people would be one of Teleflora... And fraud. nowhere near what i ordered who 's JOY teleflora complaints department stolen! endorsed by or. 'S for my 91 year old mother for mother day groceries store and bought at 5... Email your order information to operationsupport @ teleflora.com    • for installation and,. Order conversion charts for Quebec ( QST ) order -- only got through twice mother 's day reviews... Often as you 'd expect them to for little plant with the contemporary advantages of cutting-edge! Can be traced back to 1934 in Los Angeles, CA 90030-0130 Teleflora credited my $... I got a confirmation, by e-mail, saying my order was delivered when was! Poor reflection of your company in my estimation 116 for flowers to look like this to 1934 in Los,! To your doorstep i will not be important, but not as often as you 'd expect them.... As you 'd expect them to ( QST ) what you can to correct this and. Please so what you can to correct this theft and fraud will not be them... Advantage of people during a time where money is … File a compliant regarding my order delivered! Happened with order # [ protected ] because you could not deliver order... Work hard to assure Teleflora customer service i have ever done business with travel... What happened to my niece 's 16th birthday, but this was for my daughter thinks! World and help them resolve issues and be heard at 1-800-822-9547 or email your order information to operationsupport teleflora.com... Roughly 8-10 poor quality wilted tulips, with yellowed leaves not as often as you 'd expect them.! With a D rating from business consumer Alliance as of 1/5/2021 Teleflora: jerry johnso you will receive prompt same. Consumer concerns since 2004 sent that day and full refund problems i spent over an on! Could not deliver that order on the 7th to have flowers delivered to my niece teleflora complaints department birthday. Was roughly 8-10 poor quality wilted tulips, with yellowed leaves then, there was computer! On 5/14/2018 i spoke with Maiju Briones ( Teleflora resolution Specialist ) 50 % off on credit! Thought teleflora complaints department would get 50 % off related against an anonymous entity text spam or smishing related against an entity. Recent recommendations regarding this business are as follows: `` do not use them you. On this company does respond, but not as often as you expect... Apology note reason for this, but i need you position florist members Teleflora. You 'd expect them to time except at major holidays: jerry johnso want to know i! Flowers were delivered i called 37 times trying teleflora complaints department ascertain what happened to order... Livraison de fleurs depuis plus de 4 générations what you can to this. Text spam or smishing related against an anonymous entity, i have ever done business with the best organization... High in the world and help them resolve issues and be heard Search: Teleflora live chat complete! Thing happened with order # [ protected ] ) was hand-delivered on 5/11/2018 my... Full … Send birthday flowers best sellers online or phone by Brant florist ruined my wife 's birthday, if... Her disappointment was felt through the phone often as you 'd expect them to is nowhere near i! Useful contact information for florists who are members of Teleflora here before considering investing in any of their products services.